Cookie Policy
Last updated: March 2025
At clarionexi, we use cookies and similar tracking technologies on clarionexi.com to improve your browsing experience and understand how you interact with our financial management communication platform. This policy explains what these technologies are, why we use them, and how you can manage your preferences.
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, understand site usage patterns, and provide you with a more personalized experience. Think of them as digital bookmarks that help our site remember who you are between visits.
Some cookies last only for your current browsing session and disappear when you close your browser. Others stick around for longer periods to remember your settings across multiple visits.
Types of Cookies We Use
Essential Cookies
These are necessary for clarionexi.com to function properly. Without them, you wouldn't be able to access secure areas, use our financial tools, or navigate between pages smoothly. We can't really turn these off without breaking the site.
Functional Cookies
These remember your choices and preferences so you don't have to reset them every time you visit. They store things like your preferred language, communication settings, and interface customizations that make your experience more convenient.
Analytical Cookies
We use these to understand how visitors engage with our content. They tell us which pages are most helpful, where people spend their time, and where they might be getting stuck. This helps us improve our educational resources and communication tools.
Marketing Cookies
These track your visits across our site to build a profile of your interests. We use this information to show you relevant course offerings and resources that match what you're looking for in financial management education.
How We Use Tracking Technologies
Beyond standard cookies, we employ several other technologies to enhance your experience on clarionexi.com:
- Web beacons that help us understand email engagement when we send you course updates or learning resources
- Local storage elements that keep your progress saved when you're working through interactive financial scenarios
- Session identifiers that maintain your logged-in status as you move through different sections of our platform
- Analytics scripts that measure page load times and identify technical issues affecting user experience
- Preference tokens that remember whether you've dismissed certain notifications or information panels
We partner with third-party service providers who help us deliver certain features. For example, our video hosting platform uses its own cookies to remember playback quality preferences, and our analytics provider uses tracking to generate usage reports.
Data Retention Periods
Different types of data have different retention periods based on their purpose:
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session cookies | Until browser closes | Maintain your active session |
| Functional preferences | 12 months | Remember your settings |
| Analytics data | 24 months | Track usage patterns |
| Marketing profiles | 18 months | Personalize content |
Managing Your Cookie Preferences
You have control over how cookies work on your device. Most browsers let you block or delete cookies through their settings menu. Here's what you need to know:
Browser Controls: Access your browser's settings menu and look for privacy or security options. You can usually choose to block all cookies, only accept first-party cookies, or get a notification before any cookie is stored.
What Happens When You Block Cookies: Some parts of clarionexi.com might not work as expected. You may need to log in repeatedly, lose your saved preferences, or find that certain interactive features don't function properly.
Mobile Devices: If you're accessing our site through a mobile browser, look for privacy settings in your device's main settings app. Both iOS and Android offer cookie management options.
Keep in mind that blocking cookies doesn't prevent you from seeing all marketing content, but it does stop us from personalizing what you see based on your browsing behavior.
Third-Party Services
We work with several external providers who may place their own cookies when you visit clarionexi.com. These include:
- Analytics platforms that help us understand site performance and user behavior patterns
- Video hosting services that deliver our educational content and track viewing statistics
- Content delivery networks that speed up page loading by serving files from nearby servers
- Customer support tools that remember your recent interactions when you contact us
Each of these providers has their own privacy policies governing how they collect and use data. We carefully select partners who meet Australian privacy standards and align with our commitment to protecting your information.
Updates to This Policy
As we add new features or adjust how our platform works, we may need to update this cookie policy. When we make significant changes, we'll notify you through a banner on the site or via email if you have an account with us.
The date at the top of this page shows when we last revised the policy. We recommend checking back occasionally to stay informed about how we're using cookies and what options you have for managing them.
Questions About Our Cookie Use?
If you have concerns about how we use tracking technologies or want more details about specific cookies, we're here to help.
Email: help@clarionexi.com
Phone: +61 3 9329 2599
Address: Unit 8, 21 Cambridge Street, Merrylands NSW 2160, Australia